— Cyberbullying support

Support when online
abuse becomes personal

Up to $20,000 of cover for professional support, counselling and specialist services to help you and your family recover from cyberbullying.

Help when online bullying becomes real life

Bullying doesn't end when the school day finishes. It can follow children home, onto their phones and tablets, and into the places where they should feel safest. More than 1/4 of American teens aged between 13-17 have experienced cyberbullying.

Hurtful messages, rumours, fake profiles, harassment and threats, inappropriate and embarrassing photos, exclusion from online groups and harassment on social media or gaming platforms can all have a serious impact on a child's confidence, mental wellbeing and family life.

Children often stay silent because they fear getting into trouble or losing access to their devices. That's why Family Cyber Cover from WebScannerPro includes up to $20,000 towards professional support following cyberbullying. Your family can access experienced specialists who understand online abuse and can help reduce its emotional and practical impact.

A woman in a chair counseling a young woman in a chair

Professional support when you need it most

Every cyberbullying incident is different. Whether the abuse comes from classmates or people met online, early support can make a real difference.

Depending on the circumstances, your cover may include professional counselling and specialist assistance to support your child's recovery, and guide parents through the situation.

Recognising the signs

Children don't always tell parents they're being bullied.
Here are some of the warning signs to look out for:

Anxiety, distress or anger after using a phone, tablet or computer.
Avoiding social media, games or messaging apps.
Changes in mood and confidence, disrupted sleep or appetite changes.
Withdrawing from friends, family, or group activities and hobbies they used to enjoy.
Reluctance to attend school or social activities.
Being unusually secretive about online activity.
A woman and a young woman speaking at a table

Helping to protect your family

While no one can prevent every incident, parents can help reduce the risks:

  • Talk openly with your children about their online life and who they interact with.
  • Set clear boundaries around screen time and which platforms and apps they can use.
  • Enable privacy settings on all social media accounts and gaming platforms.
  • Know who they're talking to online, and encourage them to tell you if something feels wrong.
  • Teach them to block and report anyone who makes them feel uncomfortable or unsafe.

Cyberbullying and suicide

If cyberbullying leads to you, or someone you know, feeling suicidal, please call 1-800-273-8255 in the US.

Immediate actions if you suspect your child is being bullied online

01
Do not reply

Make sure your child does not reply or retaliate. Responding feeds into the bully's motives, and can only make the situation worse.

02
Save the evidence

Take screenshots and screen recordings of all hurtful messages, comments and images, and keep a note of dates and times. This documentation is critical if law enforcement or your child's school need to intervene.

03
Block and report

Cut off the bully's ability to communicate further with your child, and report the abuse with the platform's reporting tools.

04
Seek professional help

If your child exhibits signs of withdrawal, anxiety, or depression, seek out a specialist therapist or counsellor.

If your child is in immediate danger, please contact your local police right away.

Protection you can trust

Your cyber cover and identity protection are the result of a collaboration between Cybertrends, Marsh and HSB (Munich Re) - bringing together expertise in online safety, cyber risk and insurance.

Your policy is backed by HSB (Munich Re) - one of the world’s leading insurance groups - giving you trusted technology, expert support, and financial protection when you need it most.

WebScannerPro

Get started in 3 steps

01

Choose your plan

Select a cyber cover plan that’s right for you or your family.

02

Add your details

Once your cyber cover plan is active, you can add the personal information you would like to monitor.

03

You’re all set!

We’ll continuously monitor your personal information, and let you know if it’s exposed.

30-day money-back guarantee.

Frequently Asked Questions

Cyberbullying is repeated harmful behavior carried out through digital platforms such as social media, messaging apps, email, online forums, or gaming services. It can include harassment, threats, humiliation, or sharing harmful content.

Cyberbullying includes abusive messages, threats, impersonation, spreading rumors, sharing private information or images without consent, online harassment, exclusion from online communities, and repeated unwanted contact.

Online harm refers to digital activities that negatively affect someone's safety, privacy, reputation, or emotional wellbeing. This may include cyberbullying, harassment, impersonation, scams, stalking, or non-consensual sharing of personal content.

If you have a Family plan, you're covered and can access professional counseling services as part of your membership.

Avoid responding to the offender. Save evidence, block the account where appropriate, report the behavior to the platform, and contact support if your membership includes cyberbullying assistance. If you believe you're in immediate danger, contact local law enforcement.

Stay calm and encourage your child to talk openly. Save evidence, report the content, block the offender when appropriate, and work with the school or platform if needed. Professional support may also be available through your membership.

Report the fake account to the platform immediately. Keep screenshots and any related evidence. If the account is being used for fraud or harassment, report it to law enforcement and contact support if covered under your membership.

Cyberstalking is repeated unwanted online behavior intended to intimidate, threaten, monitor, or harass another person. It may involve excessive messages, tracking, impersonation, or repeated contact across multiple platforms.

Doxing is the publication or sharing of someone's private or personally identifiable information online without their consent, often to intimidate, harass, or encourage others to target them.

Document the content, report it to the website or platform, request removal where possible, and avoid engaging with the individual responsible. If your safety is at risk, contact law enforcement.

Save evidence, report the content immediately, request removal from the platform, and avoid contacting the offender. If the content is intimate or involves a minor, report it to law enforcement as soon as possible.

Support may assist by providing guidance, helping you understand available reporting options, and working with content removal providers where included in your membership. Removal cannot always be guaranteed.

Depending on your membership, support may help you report harmful content and guide you through platform removal processes. Final removal decisions are made by the platform or website hosting the content.

Encourage your child to stop interacting with the offender, save evidence, use in-game reporting and blocking tools, and review privacy settings. Contact support if additional guidance is available under your membership.

Take all threats seriously. Save evidence, avoid responding, report the threat to the platform, and contact local law enforcement immediately if you believe there is a credible risk to your safety.

Save screenshots, usernames, profile links, messages, emails, dates, times, and URLs. Avoid editing or altering the evidence, as it may be needed for investigations or claims.

No. Reporting content does not guarantee removal. Each platform applies its own policies and makes the final decision regarding reported content.

Yes. Cyberbullying can affect people of any age. Adults may experience online harassment through social media, email, messaging platforms, review sites, or workplace communication tools.

If you're affected by cyberbullying, consider speaking with a trusted person or a qualified mental health professional. If you have a Family plan, you're covered and can access professional counseling services as part of your membership.

Yes. Contact support if you're unsure. A specialist can help assess the situation, explain available options, and recommend appropriate next steps.

Use strong privacy settings, limit the personal information you share publicly, think carefully before posting, block abusive users, and report harmful behavior promptly.

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